wellcome
Privacy Policy
Last updated: 12th Mai 2025
At Family Price Cotonou, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, products, and services.
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, delivery address, and payment details when you place an order or sign up for our services.
Usage Data: including pages visited, time spent on pages, and device information (such as IP address, browser type).
Social Media Data: If you interact with us via Facebook, Instagram, or WhatsApp, we may collect your profile name, public information, and messaging history to provide better customer service.
We use the collected information for the following purposes:
To fulfill and deliver your orders.
To provide customer support and after-sales follow-up.
To improve your experience on our site and recommend products.
To send promotional communications (with your consent).
To ensure compliance with applicable legal obligations.
We do not sell or rent your personal data. We may share your information with:
Trusted third-party service providers (e.g. delivery partners, payment processors, WhatsApp/Messenger chatbot tools) to operate our business.
Legal authorities when required to comply with legal obligations or to protect our rights.
Your data is stored securely on encrypted servers. We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
We use services provided by Meta Platforms, Inc., including:
Facebook Login
Messenger chatbots
WhatsApp Business API
By interacting with these tools, you agree to Meta’s privacy policies as well as ours. Your data may be processed by Meta to improve its services. See Meta’s privacy policy here.
You have the right to:
Access and request a copy of your personal data.
Correct or update your data.
Withdraw your consent or delete your data at any time.
To make a request, contact us at:
📧 support@familyprice.shop
📞 +229 97 88 91 70
We may use cookies and tracking tools to enhance your browsing experience. You can disable cookies in your browser settings.
We may update this policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
If you have any questions about this Privacy Policy, please contact us at:
Family Price Cotonou
LOT 027 MISSEBO, Cotonou
📧 support@familyprice.shop
📞 +229 97 88 91 70